• Problem Solving 
• Managers regularly encounter challenges and obstacles within their team, requiring them to identify issues and develop effective solutions to achieve organizational goals. This ability is essential for leading a team. 
• Decision Making 
• Managers need strong decision-making skills, because they are responsible for making choices that directly impact an organization's performance, ultimately contributing to the company's success.  
• Goal Setting
• Managers set goals to provide direction and focus for their teams, ensuring everyone is working towards a common objective, essentially acting as a roadmap for achieving organizational success.

Essential Skills for Leaders

01

• Emotional Intelligence 
• Managers with emotional intelligence demonstrate their ability to understand, manage, and leverage their own emotions as well as the emotions of their team members. This begins by increasing manager self-awareness and empathy. 
• Employee Mental Health
• Managers care for mental health in the workplace by listening to employees, recognizing signs of distress, and providing resources without judgement. Strong managers lead by example and normalize seeking help when needed.
• Integrity and Adaptability
• Managers with integrity uphold ethical principles and do what is right even when no one is looking. Managers with adaptability know how to adjust to changing circumstances and new information. Mastering these skills is essential to upholding company values.

Well-Being in the Workplace

02

• Conflict Management 
• Managers with good conflict management skills will have the ability to identify and resolve disagreements in a fair and efficient way, resulting in less negative impact and increased positive outcomes.
• Difficult Conversations
• Managers need the ability to address sensitive or challenging topics, using careful communication and maintaining professionalism while focusing on a positive resolution. 
• Constructive Feedback 
• Managers with the ability to provide constructive feedback foster development by offering specific, actionable suggestions which identify an employee’s strengths, weaknesses, and growth opportunities.

Communication Skills for Leaders

03

• Empowerment
• Managers with the ability to empower their team help them to take ownership of their work, essentially, creating a positive and supportive environment where employees feel valued and encouraged to reach their full potential. 
• Collaborative Coaching
• Managers with the ability to collaboratively coach actively guide their team to work together to achieve shared goals, while providing individual feedback and development opportunities to enhance individual skill and performance. 
• Confident Delegation
• Managers with the ability to delegate and share tasks with others save time at work and reduce stress levels. Delegating also engages and empowers employees, helping them build their skill sets while boosting productivity in the workplace.

Team Leaders in the Workplace

04

Build a Positive Culture & Boost Employee Retention

Coaching vs. Counseling

Coaching services assist you with developing leadership skills used in your career and workplace to help you elevate performance. Counseling services address emotional and relational concerns such as Anger, Stress and Burnout, Anxiety, Depression, Relationship and Family Issues, and Perfectionism and People Pleasing. If you are looking for counseling to support your employees or leaders, please see our sister company Westfall Counseling.